ClassicKicks Hub ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us when visiting our website or making a purchase.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Personal details, such as your name, email address, and telephone number.
• Billing and shipping addresses.
• Order information, including products purchased, order history, and transaction details.
• Customer service communications and information you voluntarily provide.
• Device information, browser type, IP address, and website usage information.
• Cookie and similar tracking information, subject to applicable consent requirements.

2. Payment Information

Payments are processed through the payment methods and payment service providers available at checkout.

We may receive limited transaction information necessary to confirm and manage your order. Full payment card details are generally handled by the relevant payment provider rather than stored directly by us.

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing, confirming, and fulfilling your orders.
• Providing shipping updates and order tracking information.
• Responding to customer service inquiries.
• Managing returns, refunds, and exchanges.
• Improving website functionality and shopping experiences.
• Detecting fraud, preventing unauthorized transactions, and protecting website security.
• Sending promotional emails where you have provided the required consent or where otherwise permitted by law.

4. Sharing Your Information

We do not sell your personal information in exchange for money.

We may share relevant information with trusted service providers when necessary to operate our online store, including:

• E-commerce platform and website service providers.
• Payment processors and fraud prevention services.
• Shipping, delivery, and fulfillment partners.
• Customer service and technical support providers.
• Analytics and marketing providers, subject to applicable privacy requirements.

We may also disclose information when required by law, legal proceedings, or to protect our rights and the safety of our customers.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve your browsing experience.

You can manage cookies through your browser settings. Where required, we will request your consent before using non-essential cookies or tracking technologies.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order management, legal obligations, dispute resolution, and business administration.

We use reasonable administrative and technical safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of eligible personal information in a portable format.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

To exercise an applicable privacy right, please contact us using the email address below. We may need to verify your identity before processing your request.

8. Marketing Communications

If you subscribe to our marketing communications, we may send you product updates, sneaker collections, promotions, and shopping news.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting our customer service team.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

10. International Data Transfers

Depending on the service providers involved in processing your order, your information may be processed or stored in countries other than your country of residence. Where required, appropriate safeguards will be applied to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable legal requirements. Any updated version will be posted on this page.

12. Contact Us

Last Updated: November 2026